Now my question is, when you login to the same account You have configured the same account with Windows Mail app and noticed the emails getting disappeared.
Thank you for getting back to us with an update. Ensure that nothing is running on your desktop screen while doing this.
#Prodigy app windows 10 Pc#
For example: If the name of your account isĬomputer, then path will be C : \Users\computer\AppData\LocalĪfter doing that, reopen the Mail or Calendar app and try to setup the account to see if works fine.ĭoing this will recreate the folders, where Mail app store the data related to sync and email accounts.Īlso try to restart your PC once, if you get any error while performing this action. * Navigate to C:\Users\Your Profile\AppData\Local and find theĬomms folder inside that directory. View tab ribbon, select Hidden Items checkbox. Follow the below troubleshooting steps and see if it fix the issue. If you see the sync issues with the Email account on Mail app, then it indicates that there might be some problem with the Mail app folders.
#Prodigy app windows 10 update#
Once update is installed, open Mail app to see if problem still persist. * Now click Check for updates, to see if any update available for * Click on your Profile on top right of Windows Store, and select In case problem still persist, then try below troubleshooting steps and see if they help you to fix the issue.Ĭheck for Mail & Calendar app update in Windows Store If it is already toggled on, just toggle off, reboot your PC and then toggled them on. Please check this settings by navigating to Start /> Settings /> Privacy /> CalendarĪnd see Mail app is allowed to access the calendar app.
#Prodigy app windows 10 software#
If your PC is installed with any third party Antivirus Software or Online Security Software, then ensure that they shouldn't be causing any issues to Mail app. Start /> Settings /> Time & Language and check the same.